1.1 Jazz Pesulad OÜ, registry code 11281775, hereinafter referred to as JAZZ Pesulad, located at Vabaõhumuuseumi tee 1-401, 13522 Tallinn.
1.2 The JAZZ Pesulad loyalty card is an electronic discount card/payment method based on prepaid, on-site payment, or credit, owned by JAZZ Pesulad.
1.3 Client refers to the individual or legal entity that possesses a JAZZ Pesulad loyalty card.
1.4 The agreement is this JAZZ Pesulad loyalty card usage agreement that defines the terms of issuing and using the Card. The laws of the Republic of Estonia shall apply to the agreement.
1.5 Transaction refers to payment for goods and services via the corresponding payment terminal using the Card. Allowed transactions and their restrictions are outlined in the specific terms of the Agreement. JAZZ Pesulad reserves the right to set a maximum amount for transactions.
2.1 The card is valid indefinitely.
2.2 The client is obliged to keep the Card carefully, avoiding damage and preventing access by third parties.
2.3 In case of theft, loss, or if the Card falls into the possession of third parties, the client must immediately inform JAZZ Pesulad. Upon receiving such notice, JAZZ Pesulad will block the Card.
2.4 JAZZ Pesulad has the right to temporarily suspend the Card if the client fails to meet payment obligations or exceeds the Credit Limit. In case the Card is temporarily suspended, JAZZ Pesulad may impose additional conditions for its reactivation, including requiring repayment of outstanding debts and unilaterally changing specific terms, notifying the Client in a written form. JAZZ Pesulad is not responsible for any damages arising from the temporary suspension of the Card.
For legal entities, additional conditions apply to the use of the loyalty card.
3.1 The prepayment is the amount of money transferred by the Client to JAZZ Pesulad's settlement account, up to which the Client can carry out transactions with the prepaid Card. After the prepayment is exhausted, the use of the Card as a payment method is restricted. The use of the Card as a payment method will be restored after a new prepayment is made within 2 banking days.
3.2 In the case of a transaction made with a prepaid Card, JAZZ Pesulad has the right to reduce the Client's Prepayment by the value of each Transaction. JAZZ Pesulad will issue a notification/invoice to the Client once a month, detailing the Transactions made.
3.2 The Credit Limit is the maximum allowable amount in euros that the Client may spend with the Card for credit transactions. The Credit Limit is determined as a total for all cards associated with the Agreement.
3.3 For transactions made with a credit-based Card, JAZZ Pesulad will issue an invoice each month with the transaction summary from the previous calendar month. The payment deadline for the invoice is 14 calendar days from the invoice date. In case of late payment, the Client will pay JAZZ Pesulad a penalty of 0.15% per day for every day of delay on the unpaid amount.
3.4 The card limit is the maximum allowable cash amount that the Client can transact with the Card within a calendar month.
3.5 The Client is obliged to verify the accuracy of the information on the invoice. The deadline for the Client to dispute the Transaction and submit complaints is 2 (two) months from the date of the Transaction or from the moment the Client became aware or should have been aware of the infringement of their rights. Submission of supporting documents verifying the Transaction is a prerequisite for claiming any potential compensation.
3.6 The Client is obliged to pay for all Transactions made with the Card, including those exceeding the Credit Limit or Prepayment due to line malfunctions or other reasons.
4.1 If the Client fails to properly fulfill the terms of the Agreement, JAZZ Pesulad has the right to suspend the use of the Card/close the Card/ or unilaterally reduce the Credit Limit until the payment obligation is fulfilled.
4.2 In case of theft or loss of the Card, the Client carries the risk of theft or loss up until JAZZ Pesulad receives written notice and is responsible for any damages arising from unauthorized use of the Card.
4.4 The Client is obliged to compensate JAZZ Pesulad for any breaches of their obligations, including costs associated with debt collection.
4.5 The Client grants JAZZ Pesulad the right to share information related to the performance of the Agreement with third-party credit information managers (including debt collection registries) as well as with those providing debt collection services for JAZZ Pesulad.
5.1 The Agreement comes into force upon the issuance of the Card to the Client and is valid indefinitely. JAZZ Pesulad reserves the right to refuse to issue a credit-based Card. Both the Client and JAZZ Pesulad have the right to terminate the Agreement at any time by notifying the other party in writing in advance.
5.2 JAZZ Pesulad has the right to unilaterally change the Agreement and its general terms by notifying the Client online, on the JAZZ Pesulad website or via email at least 1 (one) month in advance. If the Client does not terminate the Agreement within this time period, the Client will be deemed to have accepted the changes.
5.3 If the Customer's information as specified in the Agreement changes, such as email address, contact phone number, etc., the Customer is obliged to notify JAZZ Pesulad in writing within 14 calendar days via email at info@jazzpesulad.ee. JAZZ Pesulad may consider the Client's information correct until new data is provided.
5.4 The termination of the Agreement does not affect the validity of any claims incurred prior to the termination of the Agreement or their satisfaction.
6.1 Customer personal data is processed according to the consent given by the customer.
6.2 The customer may withdraw consent at any time by notifying JAZZ Pesulad via email at info@jazzpesulad.ee, after which processing of data based on consent will be terminated.
6.3 JAZZ Pesulad follows the principles established in the Personal Data Protection Act and the EU General Data Protection Regulation regarding the processing of personal data. The customer’s personal data will be stored in the JAZZ Pesulad database, which JAZZ Pesulad uses to send monthly customer offers; to understand how the customer uses JAZZ Pesulad services to improve the customer experience; to analyze customers, products, and services to provide the most suitable notifications and offers.
6.4 The customer has the right to access their processed personal data and information regarding the purposes of data processing.
6.5 Jazz Pesulad OÜ is the responsible data processor. Jazz Pesulad OÜ will send necessary personal data to authorized processor Maksekeskus AS for processing payments related to the purchase of the Card. The payment intermediary for the purchases associated with the Card is Maksekeskus AS.
6.6 The customer has the right to request correction, clarification, or rectification of their data. The customer has the right to request deletion of their personal data. If the customer wishes to exercise this right, they must notify JAZZ Pesulad via email at info@jazzpesulad.ee
6.7 JAZZ Pesulad may disclose data for processing to third parties who assist JAZZ Pesulad in executing and managing loyalty card agreements. Such persons may include database software providers, database management service providers, data center, storage, and cloud service providers, etc. JAZZ Pesulad will only provide data necessary for fulfilling the specific task or service. The data processor may only process the customer's personal data according to JAZZ Pesulad's orders and may not use it for other purposes or disclose it to other persons without JAZZ Pesulad's consent. JAZZ Pesulad may disclose information to relevant state and law enforcement authorities, such as the police or supervisory authorities, but only at their request and in accordance with the provisions stipulated by law.
6.8 JAZZ Pesulad processes personal data only within the territory of the European Union and does not transfer personal data to third countries.
